So yes this responsibility falls on Air2Sea negligence in the matter. My hotel was booked way back in February, you get the best. We would like to show you a description here but the site won’t allow us. On the 4th page in the fine print on the bottom, is says "You have purchased refundable with fees airline tickets through our Air2Sea program. Book your cruise flight with Princess EZair, save time, money and stress. GMT is Excited to Invite you as a Cruise-Only Agency to gain access to our Excellent Airfares and Earn Commission on CruiseLink! CruiseLink is dedicated to providing better service and pricing for your cruise passengers flying to/from cruise vessels globally. ATL-SEA, 8:15am-10:30am. Matt. In June 2022 I flew SFO to Barcelona non stop for $700 RT. . There has been an itinerary update as noted in another post, but it looks like an improvement in timing for us. #2 Posted February 15, 2016 (edited) I booked air for the first time with AIR2SEA last November for a vacation next October. or use the blue chat bubble on Cruising PowerThe Air2Sea air travel program (previously “ChoiceAir”) is . I did my research prior to calling them. Protection. Royal Caribbean promises if guests find a cheaper airfare within 24 hours of booking their flights on ChoiceAir, Royal Caribbean will refund them 110. We are here to help with reservations, Crown & Anchor memberships and general questions. That said, I only would use Air2Sea for my OW return flight. Non-refundable tickets will not provide a refund; however, some airlines will issue you a credit for the value of your air ticket valid for one year from the date of purchase. I would have loved to book my airfare through Royal Caribbean's Air2Sea Program for my Greek Isles cruise in May, but I had a good amount of credit card points that I wanted to redeem. Joseph2017China. To purchase your Royal Caribbean Guest Transfer or for additional information consult your travel agent or our Reservations Department at 00 800 76925227. S. But there are often two sets of confirmation numbers floating around, one for EZAir/Air2Sea/etc and one. Contact 1-888-722-2195 for details. Phone: 0344 493 2092. Posted April 9, 2021. Works for me, but overall a disappointing experience. I found it almost too easy to use at first, and was totally confused when it didn’t ask me for payment. 1. . The flight I reserved was only $205 per person. To submit a claim, you must contact Royal Caribbean at 1-800-533-7803 within twenty-four (24) hours after booking through AIR2SEA. Royal Caribbean. One ten minute phone call to Air2Sea and we were re booked that morning onto a flight that afternoon on Air France Lax to CDG to Rome with upgraded seats in Premium economy on the airbus 380. Book A FlightAir2Sea is basically a TA for flights, but they don't often communicate well imho. . decided to fly in day before using air2sea… the return flight if there are issues they should accommodate as one of the benefits…. Air2Sea is consolidator. New cardholders will also qualify for a $50 Air2Sea Airfare Discount after making at least $3,500 in purchases with your Visa® card within the first 90 days of account opening (students are not eligible. Start planning your next cruise vacation by finding the best travel destinations & departure ports. 3 Travel insurance benefits are administered by Aon Affinity and underwritten by Arch Insurance Company, with administrative offices in Jersey City, NJ (NAIC #11150) under Policy Form series LTP 2013. 17. Get on island time and unwind on some of the best beaches in the world, venture deep into the rainforests, and snorkel the most vibrant reefs on a Caribbean or Bahamas cruise getaway with the whole family. Profitez d'une expérience de voyage sereine avec les meilleurs prix garantis, des vols sans escale pour. It will be our second cruise overall. Today. Air2Sea arrangements. Unfortunately, there weren't any flights from Birmingham to San Juan that would arrive before the ship departs the following day. , Well that changes going and coming back. I think the only other benefit of booking with Air2Sea is that they're pretty much guaranteeing that you will get to the ship with any flight that you select through them. You will be assessed $200 (plus the Air2Sea fee) as a cancellation penalty per guest; all other air money will be refunded. There was an issue at the port of call and we never made it on the ship and air2sea made sure we got home and we are getting a full refund for the whole trip (partial credit), which I don't think would have. Link to comment. I decided to book our flights through the Air2Sea program w RC. Whether traveling with Royal Caribbean International, Carnival Cruise Line, Costa, P&O Cruises, Princess Cruises, Holland America Line or any other cruise line we give you all the peace of mind of assured arrival to your ship and 24/7. Air2Sea is a seamless, worry-free way to purchase flights in conjunction with a cruise reservation. 🍷Royal Caribbean Group has offered airfare booking through the cruise lines for years via the Air2Sea website. Some airlines are better at notifying Air2Sea or direct booked passengers. I booked Air2Sea round trip Indianapolis to Barcelona in June 2020. ( RCI is currently running a promo of $200 off per person for Economy class Alaska tickets, but from the prices I see on Air2Sea, there is a total difference of $200 for two tickets making the cheapest option $1,250 vs 1,450. River Cruise. Learn more about booking First Class when you book your flight with Royal Caribbean Air2Sea program. There was no issue to change but the cost of the flight was higher as we originally booked several months earlier and so we will need to pay the higher price; such are the times with flights now days. Ultimate World Cruise. Score incredible offers and last-minute deals on thrilling weekend getaways to the tropics, weeklong Euro discoveries, bucket list. Get support by Phone or Email. 25. Contact Air2Sea at (844) 278-9745 within 24 hours after booking with Air2Sea to make a claim under the Lowest Fare Guarantee. However, Air2Sea did tell me that exceptions are made for Business Class/First Class tickets. It can come with cons too, including fewer airline. #9. S. Email Your Questions. I called and booked it for 678! Thanks for this, a small ray of hope! 0. The flights I chose were all British Airways through American. January 24, 2017. Air2Sea picked up the phone at 2 hours 56 minutes to say "we understand you have been waiting 3 hours and it will take another 3 hours on hold to get through so we will take your info and have someone call you back". Air2Sea Fees: Fees for Changes/Cancellations/Refunds. One is that the Air2Sea program does not seem to have any way to differentiate between true premium economy tickets, such as Delta's premium select, and economy+ type products, such as. We’ve secured seats with major airlines at negotiated special rates and passed those savings on to you. We are arriving a few days early. Frustrating all around. Make your travel experience seamless with nonstop flights to get you to your cruise, assured arrival at the ship and 24/7 support from our. Mon-Fri 8am-11pm EST / Sat-Sun 9am-8pm EST. We only found out because my wife went on the airline app to check on a. We believe that "Choice Air" it is now called "Flights By Celebrity" (and "Air2Sea" on the Royal Caribbean International side of the house). I have adjusted my Air2Sea price many times without the cruise fare being touched (and vice versa). Air2Sea, offers an easy, seamless & worry-free way to purchase flights in. Cruises: Award-Winning Luxury Cruise Line | Celebrity CruisesThe Air2Sea r/t flights for our Feb 20th Grandeur sailing were a great price - nonstop from the DC area (Dulles) for $523* vs $900 - $1022 to book direct with United. At this point I have already booked my hotel, covid tests, transfers and air port parking. I'm flying to Venice airport, and boarding Royal's Explorer of the Seas on October 15 2023 for a weeks cruise down the Eastern Mediterranean. 800-398-9819. Air2Sea Travel, Fort Lauderdale, Florida. You can get a much better price. We were able to pick flights that get us there a day before the cruise as well. . Book airfare through their Air2Sea program and. Azamara Air offers many advantages you won't find elsewhere: Assured arrival. To purchase your Royal Caribbean Guest Transfer or for additional information consult your travel agent or our Reservations Department at 1-800-754-500. When purchasing your airline tickets with Air2Sea, cruise transfers are provided as an option on the guest preference page. #1. This was not a published itinerary. Used Air2Sea to book business class seats with Aer Lingus for Anthem Nov 1 sailing. Réservez vos billets d'avion via notre programme Air2Sea et, en cas de problème, notre équipe Urgence transport s. Today. We have changed flights via Air2Sea, like you moved it to an earlier date. #2. Email Your Questions. Cruises: Award-Winning Luxury Cruise Line | Celebrity CruisesLe programme Air2Sea de Royal Caribbean est un moyen simple et facile de réserver des vols en complément d'une réservation de croisière. How soon can I book a flight to my cruise destination through Air2Sea? A. After a couple weeks of Air2Sea being unable to do anything in real time (take a phone call, look at the schedule, change a flight, etc. 3. With that being said, How can I get a map, or directions, or instructions on how to get from the arriving terminal. My last experience was just fine. Assuming you have a refundable fare and you cancel, they have been known to withhold some of your deposit from the cruise. For international flights almost always better through Air2Sea. By paying off this far in advance, would we be considered "ticketed" and more guaranteed of having the seats we chose (barring the fact. I keep forgetting to email my TA to see if people whose reservations aren't held by RC can even use Air2Sea anymore You can browse the available flights without inputting your reservation info. (We flew Milwaukee, WI to Barcelona - with one layover on the east coast. Get support by Phone or Email. Caribbean cruises are a good example of this, where there are a lot of small islands with limited flights, not to mention the private cruiseline islands with zero flights. Maybe different in the UK but not here. Book airfare through our Air2Sea program and should an issue arise, our Emergency Travel Team will work with our airline p. You should be able to go directly to the airline website and enter in your Airline Confirmation Number. You should inquire about fees related to canceling the air portion before canceling the cruise. Travelers who book their airfare through. Posted December 4, 2022. You will receive immediate confirmation of your flight arrangements after completing your air transaction. Enjoy 24/7 travel service and flight disruption protection, too. Prices have gone up but not double if purchased at right time, at least from my major airport. We’ve secured seats with major airlines at negotiated special rates and passed those savings on to you. Make your travel experience seamless with the lowest airfare guaranteed, nonstop flights to get you to your cruise, assured arrival at the ship and. To check in online you will need the airline confirmation number which is displayed on your Air2Sea confirmation. With enrollment center appointment availability limited, try one of these eight strategies for getting. I was able to get 3 people at $1043. Can I reserve group travel with Air2Sea? Let your adventure take flight — our Air2Sea programme makes getting to your cruise a breeze. I was told that if the fare drops I can change it. We offer the best-price airfare and guarantee it. Have you heard of Royal Caribbean's airfare booking called Air2Sea? This video details all the perks of booking with Air2Sea. Ships’ registry: The Bahamas. If you need assistance, or would like to connect with Celebrity Cruises, please find our domestic & international contact information here. To check in online you will need the airline confirmation number which is displayed on your Air2Sea confirmation. #5. This is actually a. I booked my flights for my Jan 2024 sailings last month and repriced this month and saved $40. For FAQs on Air2Sea and their flight assurance policies, click here. So they worked with select airlines to not only secure seats but actually subsidize prices. Future Cruise. The cruise lines increase the base cruise fare to cover the extra perks. Posted November 20, 2018. The flights I chose were all British Airways through American. Casino Royale is a separate entity and must deliver on its promises. You have the added benefit to modify your travel dates for an air schedule that best suits your needs. Itinerary changes, cancellations and refunds, if permitted by the airfare, may carry an airline penalty fee. 800-526-9723. The Air2Sea air travel program (previously “ChoiceAir”) is available to residents of the U. It was before final payment with a refundable deposit and flexible air. I asked if that was normal for Celebrity to be cheaper than Royal since they are the same company and the representative couldn't provide any. We are confident. Azamara Air reservations include day-of-travel support, flight monitoring, 24/7 on-call assistance, and hotel and transportation costs if flights are. You can choose to Book Now, Pay Later for Air2Sea reservations. One observed negative, if you live near a major air hub, and able to catch domestic direct flights easily to other gateways, you won't see direct flights early in the air offering window (about 9 months out). Members. You can arrange your flight starting from 330 days before and up to 4 days prior to your sail date. Cruise transfers are only offered for flights that arrive or depart on the cruise's embarkation and. Link to comment. Carlyn3. Cancellation penalties vary based on the type of ticket that you purchased. During hurricane season for example flight operations can get messed up. You can select your preferred airline, price, and schedule that works best for you — all provided to you via an easy-to-navigate website. Error If you booked through Air2Sea you could should really call Air2Sea. , so they pushed me to 4:30pm Joy. Air2Sea quoted me $1359 in UA economy for a one-way (nonstop) departing IAD for the Oct 23rd sailing. Our competitive service standards provide added value with convenient booking and travel planning options designed to make your experience seamless, from air-to-sea. After spending over 8 hours on hold being transferred and then disconnected we have canceled our dream cruise to Barbados. So, I. When purchasing your airline tickets with Air2Sea, cruise transfers are provided as an option on the guest preference page. TERMS AND CONDITIONS. S. Air2Sea can't add seats to a plane, or add flights to a destination. I check my airfares almost daily so when I see a drop, I call them. Neither company wanted to assume responsibility for processing my refund. We've tried to use Air2Sea to get a one way flight from Vancouver to Boston. Get support by Phone or Email. Score incredible offers and last-minute deals on thrilling weekend getaways to the tropics, weeklong Euro discoveries, bucket list. When AA made substantial changes to our flight itinerary, I did get an email from Air2Sea saying they'd be in touch, but unless my cruise was within 72 hours, do not call them. 800-256-6649 or 305-539-4107 (Int'l) 24/7. Book airfare through our Air2Sea program and should an issue arise, Royal Caribbean’s Emergency Travel Team will work with its airline partners to do everything possible to get you to your cruise. Air2Sea is a program that offers low airfare, nonstop flights, and 24/7 support for cruises. Anyway, I decided to call the airline myself about this return flight. Azamara Air reservations include day-of-travel support, flight monitoring, 24/7 on-call assistance, and hotel and transportation costs if flights are. In general, this APR is higher than the average interest-rate charges that you will find for credit cards that incur interest. 21 Jun 2013. Since airl. I don't think Royal Caribbean will talk to you about her situation. Here is a typical email update they send out when schedule changes occur: Quote. Then I watch the price on Air2Sea and on the airlines. Cruise Lines “P – Z”. Learn how to book flights with Royal Caribbean and enjoy a worry-free cruise experience. 1. I wake up this morning to find out that that our Air2Sea flights for next Saturday have been cancelled by Royal’s Air2Sea department. Hey crew, really specific question here. " Additionally, the insurance policy will not reimburse you for inclement weather or cancelled ports of call. Guidelines. It was cheaper to book both flights through Air2Sea than use points for one way and book on our own for the other. Air2Sea still not working at least for me. Which means I probably won't be able to pick out the seats. Royal Caribbean announces new airfare reservation program called Air2Sea. 54 per person per night. Vous avez en plus la possibilité de modifier vos dates de voyage en fonction d'un vol qui correspond mieux à vos besoins. Assuming you have a refundable fare and you cancel, they have been known to withhold some of your deposit from the cruise. I will never use Air2Sea again. When I spoke with Air2Sea prior to booking my flight, I was not told this. At her recommendation, we booked with Air2Sea. Those tickets may not be easily changed to be on another airline, for example, if there is some sort of a problem, the airlines may not accommodate you. ErrorWith our Air2Sea Assured Arrival program, we have a dedicated group of professionals in the Emergency Travel Team standing by to provide air re-accommodation, hotel and ground transportation if needed. Book A Flight Air2Sea is basically a TA for flights, but they don't often communicate well imho. Posted March 6, 2022. Air2Sea is a program that offers low airfare, nonstop flights, and 24/7 support for cruises. Monday - Friday 9:00am - 9:00pm EST. #9. Get support by Phone or Email. Your paperwork/receipt from Air2Sea will show your actual airline confirmation number. Air2Sea also offers airport transfers which adds another profit center for the company along with an added convenience for customers who fly in on the same day as their cruise. Is there any advantage to paying off A2S prior to final payment (like 6 months in advance)? We have chosen our seats on Air France and American (paid for on AF). Airfare booked via Air2Sea does not include a Transfer from airport to port. Royal Caribbean Cruises review: Air2sea 1. Posted December 15, 2022. Using Air2Sea gives you the ability to choose from thousands of refundable (with fee) fares. . The Royal Caribbean Air2Sea program is a seamless, worry-free way to purchase flights in conjunction with your cruise reservation. 22. Which was unaffordable to me. 866-562-7625. " Our confirm also said "**Air2Sea Cancellations Charges - $225 per guest"Hello all, My husband and I are going on our Honeymoon/my birthday cruise next Sunday ( Oasis of the Sea ). We had enough American Airlines points to fly one way, but not both. I found out from my travel agent that even though my cruise itinerary which includes the air2sea part has been paid in full 90 days out, the air2sea part will not be paid to the airline until 30 to 45 days until the actual cruise. Upon calling Air Canada, they explained to me what I. The Royal Caribbean AIR2SEA Low Fare Guarantee applies to the base price of booked airfare only and does not apply to any other fee or charge including taxes, recovery charges, service. Air2Sea is Royal Caribbean's airfare option for guests to purchase flights in conjunction with their cruise. It pays to check all options as for our one way air, Toronto to Barcelona, for the Brilliance TA we are doing next month it was $120US each less costly to book exactly the same one. I wish you could still adjust dates like the old site for those going earlier/returning later. The Royal Caribbean Air2Sea program is a seamless, worry-free way to purchase flights in conjunction with a cruise reservation. Within 7 days if you are traveling within 60 days. 866-562-7625. I have seen flights on expedia and price line for direct flights at 630am the morning of the cruise and arriving at 930am. The thing is you can also reprice, it will just get returned as an airline credit if booking nonrefundable. The online booking screen seems rather bare-bones, can you speak to an agent on the phone? Were you happy with. 866-562-7625. Guess I'll call and waste a few hours putting in variable dates, airports, and fare classes. 55 each. Royal Caribbean’s AIR2SEA program guarantees you the. On the 4th page in the fine print on the bottom, is says "You have purchased refundable with fees airline tickets through our Air2Sea program. Air/Sea Frequently Asked Questions (FAQ) Thank you for booking your flight arrangements through Royal Caribbean International®. But, should you carry a balance on your Royal Caribbean Visa Signature card, you’ll be looking at an ongoing APR between 18. Air2Sea finally showed more than 2 seats available for the flight I wanted to Panama. Le programme Air2Sea de Royal Caribbean est un moyen simple et facile de réserver des vols en complément d'une réservation de croisière. Future Cruise Credit. Saturday: 9 AM-4 PM Sunday: Closed. I called the airline, and they wouldn't let me choose a seat until the fare had been paid. Locate a Travel Agent. Guest purchasing airline tickets through Air2Sea who experience travel disruptions do indeed receive assistance. GMT is Excited to Invite you as a Cruise-Only Agency to gain access to our Excellent Airfares and Earn Commission on CruiseLink! CruiseLink is dedicated to providing better service and pricing for your cruise passengers flying to/from cruise vessels globally. Then I booked my two $150 flights myself in seconds. If, for instance, you book a Western Caribbean cruise but find that the itinerary has been altered to an Eastern Caribbean one; the policy will not. Using our interactive Air2Sea website, you, our. If Air2Sea changes your flights, they have to. My main concern with Air2Sea is that I am still not sure if you can choose seats at the time that you pay in full for the tickets. With that you can contact Delta directly and sign up for flight notifications so you will be notified by Delta if there are any more flight changes. For groups, name changes are allowed on any booking until the final option date (180 or 120 days to sailing), which is based on the sailing length. When I entered my reservation # it wouldn’t let me see anything Quote; Link to commentThough RCL they give you 3 hotels to chose from each with a different price for each. When purchasing your airline tickets with Air2Sea, cruise transfers are provided as an option on the guest preference page. A non-refundable service fee applies per guest. Royal Caribbean. Just choose your flights, and we take care of the rest. Southern California by way of Kentucky. 24%-28. 0344 493 4005. You can call them, give them your booking number, and they can look up the info up for you. My issue with calling Air2Sea isn't the accents, but the fact the call quality is usually so bad you have to navigate through static to focus on the accents. The lower price must be available for. Air2Sea Travel, Fort Lauderdale, Florida. BrianSTL. . Our connecting flight was cancelled. The Air2Sea agent who booked my flight and took payment, booked me a flight that did not even exist at the time. You used to be able to put that in the online site and check it all out. The Royal Caribbean AIR2SEA® Low Fare Guarantee is available to travelers who have booked travel on AIR2SEA only on or after May 31, 2013. Those tickets may not be easily changed to be on another airline, for example, if there is some sort of a problem, the airlines may not accommodate you. Learn more about booking your air reservations at another a later time than the cruise, when you book with Royal Caribbean Air2Sea program. Royal Caribbean, it should be noted, has a policy in its Air2Sea program that guarantees that you’ll pay for the lowest airfare possible, with a 110 percent refund of the difference if you find. They take care of the rest. Comment fonctionne la réservation avec le programme Air2Sea de Royal Caribbean ? Air2Sea affiche automatiquement les vols qui vous permettront de rejoindre votre croisière. That could include (or not include) seat assignments, miles earned, transferability, etc. com ©2022 Royal Caribbean Cruises Ltd. I call Air2Sea and select "existing reservation" and I tell the agent I want to re-price a reservation I have with them. You can select your preferred airline, price, and schedule that works best for you — all. Protection. Welcome to Air2Sea Travel where booking flights for the cruise vacation of a. Royal Customer Service. Travel Documents. If I get a good price with the airline, I will cancel the Air2Sea and book with the airline. (Having already booked and paid for hotel and car services. Learn. Saturday 10:00AM to 05:00PM Sunday: Closed. Air2Sea touts the lowest priced airfare on cruisers' choice of preferred airlines plus around-the-clock support from a team of Royal Caribbean air specialists to assist with any issues that arise during transit. Welcome to Air2Sea Travel where booking flights for the cruise vacation of a lifetime has never beenWe recommend that guests contact the airline (s) directly, once you receive your air notification, to request specific seats. Have you heard of Royal Caribbean's airfare booking called Air2Sea? This video details all the perks of booking with Air2Sea. Air2Sea booked us a flight to Europe on Swiss Air, and didn't have to pay until final payment. The Royal Caribbean AIR2SEA Low Fare Guarantee applies to the base price of booked airfare only and does not apply to any other fee or charge including taxes, recovery charges, service fees or travel insurance. Book airfare through our Air2Sea program and should an issue arise, Royal Caribbean’s Emergency Travel Team will work with its airline partners to do everything possible to get you to your cruise. I know this process of booking is not for all, but if you are going to gamble on the ship, you might as well join the program and take advantage of it. PA. Royal Caribbean is adding a Book Now Pay Later for their Air2Sea program on January 4, 2019. The Royal Caribbean Air2Sea program is a seamless, worry-free way to purchase flights in conjunction with a cruise reservation. Just got back from honeymoon and needless to say incredibly frustrated. 800-327-6700. Air2Sea is outstanding when trouble arrives. Today. Royal Caribbean will guarantee your arrival to your departure port or any port of call with our Air2Sea Travel Services. If your cruise confirmation does not reflect the full legal name of all guests on the reservation, please contact Norwegian Cruise Line at 1-800-327-7030 or your Travel Advisor immediately. . This amount should be shown on your Air2Sea confirmation email explicitly. Royal Caribbean announced today ChoiceAir, the cruise line's flight booking system for guests looking to combine their cruise and air travel, now features a Lowest Airfare Guarantee. Locate a Travel Agent. It looked like Royal transfers could be super early and I didnt want to spend more time at the airport than I needed to. You will receive immediate confirmation of your flight arrangements after completing your air transaction. 866-562-7625. Air2Sea allows guests to choose the same flights for everyone in their party, (up to 8 individuals at a time) or customize flight schedules for different individuals and pay using multiple credit cards. You may have to contact Air2Sea to make alternate arrangements. S. Holidays should be all all about enjoying your time. Nous avons des places réservées sur les principales compagnies aériennes à des tarifs préférentiels dont nous vous faisons bénéficier. Adults traveling with children under 12 years of age in the same booking can select a Back Seat free of charge; adults traveling with children under two years of age can, free of charge, Standard Seat. Book your own air and arrive on 1/29/22. I booked flights through Air2Sea and my return flight has changed twice already. But you might get better/faster results working with the airline to change your flight, especially if you're right there at the gate talking to an agent. So, we booked LAX-BCN and BCN-Reykjavik attached to our Vision cruise. Paying off Air2sea early. 11k. Air Sea Program Thank you for choosing Norwegian’s Air program. I can't imagine a worse start to a cruise then finding out that the Air2Sea program has sold me a ticket in which I am not allowed to. A $200 per person cancellation "penalty" and a "fee" on top of the penalty sounds really harsh to me. Today. I have a flight to Puerto Rico from Toronto and it has changed 3. If you have any questions regarding our airfare refund policy please contact the Air2Sea Support Desk at 800-533-7803. 1. The unofficial subreddit to chat about all the WOW moments while sailing with RCCI! Check out the pinned FAQ before asking a question! Have a quick question not answered by the FAQ?Hours of Operation. Make sure nothing gets in the way of your adventure with Royal Caribbean Travel Protection, Cruise Insurance, Airport Transfers, and. 3. AIR2SEA ® GENERAL POLICIES. Except when I log into my reservation on United, I'm only business class for 3 of the 4 round trip legs, despite that 4th leg having business class available and despite my Air2Sea confirmation email saying I'm in business class. Apparently you booked the air right through the cruise line. it's the number that's listed all over the website as 24/7. I received confirmation from Royal Caribbean that my Air2Sea went through and a receipt, so I am not sure what happened.